Start with the symptom
| Symptom | Check first | Next step |
|---|---|---|
| No display | Power, USB cable and board target | Inspect the screen connection with power disconnected |
| Robot not discovered | Provisioning state, Bluetooth permissions, app region | Retry the matching connection flow |
| Wi-Fi connects but voice does not | Activation, selected agent, current mode | Verify the service and exit remote-control mode |
| Restart during motion | Battery and power delivery | Recharge, then test one short movement |
| Incorrect posture | Assembly orientation and calibration | Follow the model's kit guide |
| Computer cannot see a serial port | Data cable, driver and other serial programs | Follow the flashing tool's connection instructions |
Choose your model
- RIG-Puppy troubleshooting
- RIG-Hover troubleshooting
- RIG-Arm troubleshooting
- RIG-TARS troubleshooting
Before requesting help
Include model, hardware revision, firmware version, region and the exact operation that failed. Describe the expected result and observed result. Avoid erasing settings until you know a reset is necessary; preserve useful error messages first.